UK & Ireland
Delivery to UK & Ireland will roughly take 2-4 working days from day after order is placed. You will be notified via email when your delivery has been dispatched and is on its way.
It is very important to check your order is complete, correct and also look for any signs of damage before accepting your delivery. If you spot any damage or missing/incorrect items, please accept the delivery and mark this on the delivery docket detailing what is damaged or incorrect. We can then replace these items quickly. Regrettably, we are only able to replace any damaged items that have been signed for as damaged. If you have not been able to check your items sufficiently on arrival, you must do so within 24hrs of receipt and inform us immediately of any damages by email to email@example.com
Once you have signed for a delivery, it then becomes your property. We can accept no further responsibility for items once they have been delivered to the customer’s address and signed for. For this reason, you must be available to receive and check your delivery and then store it safely upon receipt.
Why Don’t We Offer Free Delivery
To ensure our online and in-store prices remain competitive and free of any hidden charges, we charge for delivery only when required. This ensures that our customers who collect in store are not paying higher prices than necessary, in order to fund a “free” delivery service for online orders.